The Silk Society is Live

Our new membership system is officially here! Please note that this is a fresh start for our store—previous purchase history will not be carried over or converted into points.

To celebrate and thank you for your support, we have a special welcome gift for you.

FOR ALL PAST & NEW CUSTOMERS
GET $5
Instant Voucher • No Minimum Spend
Register & Claim Gift

How The Society Works

Experience the art of rewarding luxury. Earn Silk Coins with every purchase and unlock exclusive privileges.

1. Join The Society

Create an account to get your $5 coupon.

2. Earn Silk Coins

Earn points when you shop, refer friends, or join community events and activities.

*Points are issued based on the USD value of your purchase.

3. Redeem Rewards

Use Silk Coins to unlock exclusive discounts and gifts.

Unlock Exclusive Rewards

Exchange your Silk Coins for luxurious gifts and instant savings.

Feature Products

Feature Products

Redeem your points for free products, exclusive accessories, and member favorites.

Redeem Now
Coupons and Discounts

Coupons & Discounts

Use your points to unlock instant savings on your every order.

Redeem Now
Mystery Box

1000-Silk Coin Mystery Box

Redeem points for exclusive THXSILK merch and limited-edition goodies.

Coming Soon

Why Join The Silk Society

Discover the exclusive privileges crafted for our members.

Welcome Gift

Receive exclusive bonus just for creating your account.

Early Access

Be the first to shop new arrivals, limited editions, and VIP sales.

Earn As You Spend

Collect Silk Coins with every purchase and turn them into cash vouchers.

Birthday Surprises

Unlock a special coin reward designed exclusively to celebrate you.

Members-Only Rewards

Unlock high-value coupons, surprise gifts, and enhanced benefits.

Priority Support

Experience dedicated, expedited customer care for top-tier members.

Member Benefits

Unlock an escalating world of privileges as you journey through The Silk Society.

Tiered Benefits The Cocoon Spend $0 The Mulberry Spend $1000 The Brocade Spend $2500+
Points Earned
Per $1 Spent		 5 Silk Coins 7 Silk Coins 10 Silk Coins
Entry Reward
Exclusive upgrade gift		 $5 Voucher $20 Voucher $100 Voucher
Birthday Gift
Celebrate your month		 500 Silk Coins 1000 Silk Coins 2000 Silk Coins
Early Access
To sales & new arrivals		 - ● ●
Priority Support
Dedicated customer care		 - - ●
Bespoke Experiences
Product testing & gifts		 - - Use points for exclusive product testing

Ways to Earn Silk Coins

Unlock exclusive rewards and privileges by engaging with The Silk Society.

Place an Order

Earn Silk Coins for every $1 spent, increasing with your VIP tier.

  • Cocoon Tier +5 Silk Coins / $1
  • Filament Tier +7 Silk Coins / $1
  • Brocade Tier +10 Silk Coins / $1

Celebrate a Birthday

A special gift on your birthday, customized to your tier.

  • Cocoon Tier +500 Silk Coins
  • Filament Tier +1,000 Silk Coins
  • Brocade Tier +2,000 Silk Coins

Write a Product Review

Share your honest feedback on our website. Richer reviews earn more Silk Coins.

  • Text Review +50 Silk Coins
  • Photo + Text +100 Silk Coins
  • Video Review +200 Silk Coins

Follow Instagram

+50 Silk Coins

Facebook Like

+50 Silk Coins

Follow TikTok

+50 Silk Coins

X (Follow Twitter)

+50 Silk Coins

Featured Rewards

Exchange your Silk Coins for luxurious gifts and instant savings.

Refer a friend

Get Your Referral Link

Copy your personal referral link directly from your account.

Share With Friends

Send your link to friends through social media, messages, or email.

You Both Unlock $20

When your friend places a qualifying order, you'll both receive a $20 reward.

Unlock My $20 Rewards

Join The Silk Society

Discover exclusive perks, surprises, and more.

Join Now
Monthly Giveaways
User Story Spotlight
New Product Testing
Network with Silk Lovers
Exclusive VIP Discounts

Frequently asked Questions

  • Account & Membership 6
  • Points Earning & Usage 11
  • Validity & tier Rules 4
  • Points Redemption & Orders 5
  • After-Sales & Support 2
How can I become a member?
You can become a member by registering an account.
Are there any specific requirements to become a member?
No, joining our basic membership tier is completely free and open to everyone.
Do I need to pay to become a member?
Joining our community is free. Higher VIP tiers are achieved through accumulated purchases.
How are membership levels determined and upgraded?
Membership levels are determined by your total spend over a rolling 12-month period.
What are the benefits of different membership levels?
Higher tiers unlock exclusive perks, early access to sales, and higher point multipliers.
How can I check my membership level?
Log in to your account and navigate to the "Rewards" or "My Account" dashboard.
How can I earn points?
You can earn points by making purchases, participating in activities, or completing designated tasks.
How are Silk Coins calculated if I pay in my local currency?
All Silk Coins are calculated based on the United States Dollar (USD) value of your order. If you check out in a different currency, our system will automatically convert your order total to USD based on the real-time exchange rate to award your points.
How can I use my points?
Points can be redeemed for exclusive gifts or discount vouchers at checkout.
When will my points be credited?
Points are usually credited to your account within 24 hours after your order is fulfilled.
How can I check my points balance?
You can view your points balance in your rewards panel after logging in.
Will my points be refunded if I cancel or return an order?
Yes, points used for the purchase will be returned, and points earned from the purchase will be deducted.
Where can I see my points?
Your points are displayed prominently on your account dashboard.
Can points from different accounts be combined?
No, points are non-transferable and cannot be combined across multiple accounts.
Can I transfer or sell my points?
No, points are intended solely for the account holder's personal use.
Are there any limits on earning or using points?
Points usage may be restricted during certain major promotional events.
Can I use points and coupons at the same time?
It depends on the specific promotions! Some codes can be stacked together, while others cannot. Feel free to try combining them at checkout to see the final price for your specific items.
How long is my membership valid?
Basic membership is valid indefinitely. Higher-tier memberships are usually valid for one year or by cycle.
How long are points valid?
Points typically expire 12 months from the date they were earned.
Will I be notified when my points are about to expire?
Yes, we will send an email reminder 30 days before your points are set to expire.
Can my membership level be downgraded?
Yes, if the spending requirement is not met within the 12-month cycle, your tier may be adjusted.
How will redeemed products be delivered?
Redeemed products are shipped via official logistics channels. Delivery range and shipping fees are subject to the terms displayed on the redemption page.
How long will it take to receive redeemed products?
Standard shipping times apply, usually arriving within 3-7 business days.
Can I return or exchange redeemed products?
Redeemed gifts are generally final sale, unless there is a quality issue.
Can I exchange or pay the difference for redeemed products?
Currently, we do not support paying a difference to upgrade a redeemed gift.
Do redeemed orders count toward membership level or point accumulation?
No, items redeemed entirely with points do not generate new points or count towards tier status.
How can I contact customer service?
You can reach our support team at support@thxsilk.com for assistance.
How long will it take to receive a response?
Our team typically responds within 24-48 business hours.

*By joining The Silk Society, you agree to our Rewards Terms & Conditions. THXSILK reserves the right to modify or cancel the program at any time.

The Silk Society Terms & Conditions

1. No Cash Value

Silk Coins are a virtual reward, hold no cash value, and cannot be exchanged for cash or transferred between accounts.

2. Right to Modify

THXSILK reserves the right to alter, limit, or modify the program rules, reward tiers, and point values at any time without prior notice.

3. Expiration Policy

Silk Coins will expire 12 months from the date of your last activity (earning or redeeming points).

4. Fraud & Abuse

Any abuse of the program or failure to follow the terms may result in immediate point revocation and account cancellation.