Contact Us
We're here to help make your THXSILK experience as smooth as our silk. Whether you have questions about an order, shipping, returns, product details, or silk care, our Customer Care Team is happy to assist you.
How Can We Help?
Find answers and helpful resources for your THXSILK experience.
Shipping & Delivery
Explore shipping rates, estimated delivery times, and order processing details.
View Shipping Information →Returns & Refunds
Learn about return eligibility, refund policies, and the next steps for your order.
View Return Policy →Silk Care Guide
Discover care tips to help maintain the beauty and feel of your silk.
Explore Silk Care →Get in Touch
Need personal assistance? Reach our Customer Care Team directly.
EMAIL SUPPORT
Send Us an Email
For order assistance, returns, delivery questions, and general product inquiries.
support@thxsilk.com EMAIL CUSTOMER CAREWHATSAPP SUPPORT
Chat with Our Team
Have a question? Connect with our Customer Care Team through WhatsApp.
+1 (213) 649-9428 CHAT ON WHATSAPPBefore You Contact Us
Order inquiries: Please include your order number and the email address used at checkout so we can locate your order.
Returns & exchanges: Please contact our Customer Care Team before returning any items. We will provide the appropriate return instructions and address.
Product questions: For help with sizing, materials, or silk care, feel free to share the product name or link.
Business Information
Brand: THXSILK
Legal Business Name: SILK ORIENTA Inc
Registration: Wyoming, United States
Customer Support: support@thxsilk.com
For returns and exchanges, please contact our Customer Care Team for the designated return address. Our registered business information should not be used as a return destination without confirmation.